Customer experience

The life insurer is utilizing iPipeline's iGO Drop Ticket software to make issuing policies a faster process for agents.

Finding an "insurance angle" for each new technology advancement is easier than ever.

The Virginia-based insurance software provider teams with 360Globalnet to meet insurers' IT needs.

Being good at the discipline of focusing on customer experience requires taking a broader view of customers’ lives and the context in which they are interacting with the brand.

IT researcher Spiceworks finds organizations are ponying up on new cloud services for web and email hosting and file-sharing.

The underwriter implements Instec at the recommendation of partner Axis Insurance.

Digitally native companies' adept use of data and analytics for customer interaction isn't going unnoticed by large insurers, who are working to better leverage data, industry experts say.

Roostify’s technology allows potential buyers to submit a loan application online or via mobile app.

With three major automakers exploring driver state sensing systems, Celent's Donald Light thinks insurers can reap benefits.

The company has interactive, personalized videos that explain coverage options to customers with help from Pitney Bowes.