Distribution

Leveraging existing assets and getting privacy concerns right the first time are two important lessons insurers can learn.

A Watermark Consulting study finds definite positive impact in customer-focused business strategies.

By opening channels for customer interaction, USAA shows that it's keeping customer care front and center.

With their successes in the United States, U.S. health insurers should review growth opportunities overseas, specifically Asia and Europe, according to analysts at Conning Research & Consulting.

After getting wind of unauthorized sale of health insurance products to approximately 2,500 Floridians, Florida Insurance Commissioner Kevin McCarty has ordered seven companies and some of those companies’ officers to stop selling health insurance in the state.

Essent Guaranty Inc. marked its arrival Thursday, announcing that Fannie Mae and Freddie Mac have approved it as an official mortgage insurer, making the Radnor, Pa., company one of only eight with such a designation.

Amsterdam-based financial services firm ING is stressing retirement planning in its latest marketing campaign.

Powered by biofuel, the health insurer’s mobile trucks take marketing information to potential clients across Pennsylvania.

Google Buzz users went nuts when their contacts were assembled without their consent, but other social media users are only too happy to air every piece of dirty laundry in their baskets to anyone who will listen.

Forrester report finds insurance providers among top industries in ranking of customer service interactions.