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  • Artificial intelligence
    Hartford's Deepa Soni says no to ChatGPT, yes to advanced AI and cloud

    The Connecticut insurer has banned employees from using OpenAI's public ChatGPT system, but its chief information officer's team is experimenting with at least three use cases for large language models internally, and she has much more on her tech roadmap.

    By Penny Crosman
    July 5
  • BankThink AI is about to make synthetic fraud a much bigger problem

    Synthetic fraud — which combines real and false identifying information — has been a niche variety of identity theft for some time. But recent advancements in artificial intelligence and people's access to it might bring it into the mainstream in a big way.

    July 4
    John Heltman
    John Heltman
    American Banker
  • Benefits Think All-payers claims databases can move healthcare forward

    Proposed legislation would give states, purchasers and researchers the data to paint a comprehensive picture of the state of U.S. healthcare.

    July 3
    Cheryl DeMars
    Cheryl DeMars
    The Alliance
  • How AI, ML can transform medical record reviews for insurers

    Given advances in technology reviewing unstructured documents to identify and extract key terms and medical data can result in an expedited process.

    June 30
    Robert Lewis
    Robert Lewis
    Verisk
  • 3 tech strategies for insurance companies as agents, brokers retire

    Half the insurance workforce will retire over the next 15 years and the key to surviving the shift will be capturing, sharing and scaling the institutional knowledge of their most experienced producers.

    June 30
    Ilya Filipov
    Ilya Filipov
    Total Expert
  • Can aerial imagery meet climate change challenges?

    When combined with machine learning, the data extrapolated from aerial imagery acts as a powerful tool in an insurer's toolkit.

    June 29
    Tony Agresta
    Tony Agresta
    Nearmap
  • Artificial intelligence
    AI will help fight against climate change, Google's DeepMind executive says

    Artificial intelligence has the potential to accelerate world-altering innovations, Google DeepMind executive Colin Murdoch said.

    By Curtis Heinzl
    June 29
  • Big data
    Swiss Re's Robert Burr explains how to build digital trust

    It can be hard to explain rationally why a digital insurance solution is trusted or not by customers, according to Burr, who is CEO of the iptiQ unit of the insurance company.

    By Kaitlyn Mattson
    June 27
    An employee inside the Voyager building at Nvidia headquarters in Santa Clara, California, US, on Monday, June 5, 2023. Nvidia Corp., suddenly at the core of the world's most important technology, owns 80% of the market for a particular kind of chip called a data-center accelerator, and the current wait time for one of its AI processors is eight months. Photographer: Marlena Sloss/Bloomberg
  • 3 ways to prioritize gender diversity in the insurance industry

    Gender diversity at the C-suite level is still lacking.

    June 26
    Nicole Halverson
    Nicole Halverson
    Carpe Data
  • Insurtech
    How Aon added technology to serve coverage of smaller businesses

    Digital Insurance spoke with Kieran Stack, head of delivery excellence and insurance operations at Aon.

    By Michael Shashoua
    June 26
    A Post-Covid Office As Corporations Prepare For Employees Safe Return
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Is your tech agenda set for safety or standout growth?

Over the last three years financial services sectors have been involved in a necessary but dramatic operational shift with their customers moving from physical to digital channels

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© 2025 Arizent. All rights reserved.
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© 2025 Arizent. All rights reserved.