Issues behind insurers developing their own software or deciding to purchase an external solution and the pitfalls of both paths.

The best carriers provide agents with the tools that allow prospective customers the option to shop via chat, text and even in-app communications channels.

An expert at the intersection of tech and diversity explains how employers should be addressing inequity.

For insurance companies, the impacts of biodiversity loss could translate into growing underwriting risks, notably for insurance lines such as flood, crop, liability, life and health.

Decision-making algorithms powered by machine learning are seen as the next frontier for a more nuanced approach to mortgage decisions but skeptics worry this will just be a new way to discriminate.

Whole swaths of business activity, from sales and marketing to customer operations, are set to become more embedded in software.

Carrier's strategic enterprise executives tell Dig-In attendees how homeowner and tenant verification, Rivian EV initiatives brought in more underwriting business.

There are creative ways for companies to answer the call for more autonomy over work schedules.

The MGA market in the P&C insurance industry is experiencing significant changes, driven by trends such as growth in the excess and surplus space, prioritizing speed to response over speed to market, and the emergence of parametric insurance.

AIG's decision comes on the heels of both State Farm and Allstate Insurance Co. announcing plans in recent weeks to stop writing new policies in fire-prone California.