The Latest

Keefe, Bruyette & Woods leaves ratings unchanged due to the generally stable operating environment, but analysts are adjusting earnings-per-share estimates because of winter weather and a flatter yield curve.

The portal is designed to enable customers to choose coverage via a side-by-side quote, but also purchase and service the insurance on one platform.

Insurer consolidates back-end systems and upgrades its agent portal in an effort to be easier to do business with.

From the portal rollout chaos to confusion and politicking, insurance CIOs can draw some important lessons from U.S. Health and Human Services Secretary Kathleen Sebelius’ tenure.

The private benefits exchange agreement is designed to help employers looking for flexible benefit options.

Partnership will develop AXA’s digital, social and mobile footprint in France.

A link exists between the levels of collaboration among IT, line-of-business and analytics groups and the success of big data and analytics projects.

Insurance claims processing is still categorized by some insurers as “if it’s not broken don’t fix it.” Some have taken steps to make incremental changes to their existing claims processes and systems by applying Lean process methods, and introducing data mining and predictive analytics. Although for the most part the results have been positive, these small enhancements led to small benefits.

Top trends include core and legacy system transformation, data mastery, and analytics and digitization, Celent says.

In addition to preparing for 2015 enrollment, the expected successor to Kathleen Sebelius as U.S. health secretary will face health insurers' warning of double-digit premium increases.