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New features include browser flexibility, user interface personalization and direct-to-consumer support.

Greater New York Mutual's President and COO Liz Heck, a 2013 Women in Insurance Leadership winner, discusses the company's CAT planning efforts, the impact of Superstorm Sandy and importance of technology at the insurer.

Insurers that invest in building innovation as a corporate capability will be positioned to react to disruptive threats.

With more than 24 years’ experience, Carl Sutter now is responsible for strategic broker relationships and distribution strategies nationally.

Industry associations and experts had a lot to say about the FIO report, even though there wasn’t much new information in it.

Real-time capabilities, online and other payment options can increase customers and agents’ trust and satisfaction levels, Novarica said.

By making certain requests in public, the administration has given itself room to blame insurers when people lose access to doctors, drugs or insurance.

The report on how to modernize and improve the U.S. system of insurance regulation recommends a hybrid model that includes state and federal oversight.

Underwriting platform for commercial output program launched through partnership.

CAMICO Names Ehrlich as VP – Chief Claims Officer