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Big or small , claims happen. How you handle crises and customers, how quickly you respond, and how long it takes to resolve the claim make all the difference. You need to be sure that your claims operation from its core claims system to your call center, repair networks and more are up to the challenge and that you have a partner to support you and your business strategy.

The Union of Concerned Scientists issue a list of suggested revisions in light of increasing costs and risks.

By adding the liability insurer to its P&C division, NFP looks to create a national medical malpractice division.

Enterprises will spend an average of $1.5M on cloud services by the end of 2014, according to IDG Research.

Before joining Zurich in 2008, Kevin Hogan spent more than two decades at AIG, and now he will rejoin the company in early October.

With acquisition, Applied Systems can directly service and support U.K. users of Applied TAM.

Luis Chapana hired in an effort to expand the firm's Latin American coverage.

CEOs and other senior executives are increasingly engaged as their companies step up efforts to build digital enterprises.

Data virtualization holds a lot of promise for minimizing data center woes, but it needs to be taken one step at a time.

Wholesale brokerage and reinsurance company Swett & Crawford announced that Nancy Gibbons has joined the company as VP of human resources. Most recently, Gibbons was director HR operations for Novelis Inc.