The Latest

Updated app designed to enable policyholders to expedite claim appraisals.

Sensing an opportunity among small commercial buyers, ACE Commercial Risk Services created a simpler international travel package policy and a Web-based platform to support it.

Learn how the UK’s original insurance comparison site increased online form conversions, reduced the time required to identify and resolve website issues, and significantly improved their overall online customer experience.

While fads for managing and improving business processes come and go with regularity, there is an underlying approach to successful processes that never changes.

Aetna provides an example of private cloud operations being more cost-effective and efficient.

Former 24 Hour Fitness CEO gives up his place on USAA’s board of directors to join the senior management team.

Electronic ticket designed to simplify application process, accelerate product sales.

Software designed to convert loss run faxes and emails into data.

Personal automobile and bodily injury are the most common policy and loss types among questionable claims, according to the National Insurance Crime Bureau.

S&P cites the firm’s practice of holding less capital to back insurance operations than competitors as a factor in the downgrade.