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State Farm could face millions of dollars in penalties in California after the state's insurance regulator alleged the firm mishandled claims related to the 2025 Los Angeles wildfires.

As artificial intelligence plays a greater role throughout the insurance industry, questions arise about AI risk, how it's changing policies and whether to trust the output of an AI-driven decision.

California Assembly advances mortgage protections for wildfire survivors, while agency considers advocates' role in rate increase processes. Meanwhile, state regulators are looking at how insurers use AI, and a look at regulatory budgets reveals which states are doing more with less.

Predicting natural disasters is becoming more important for banks and insurers as climate change increases their occurrence. Last year's wildfires in Los Angeles killed 31 people, destroyed more than 16,000 structures and caused as much as $131 billion in economic and property losses.

Prosecutors said the man they charged with starting the deadly 2025 Palisades Fire in Los Angeles was upset about a failed relationship and not having New Year's Eve plans just before he set a small blaze which rekindled six days later.

Bridging the gap between knowledge and core systems is the key to an improved user experience.

Fewer consumers want life insurance since the pandemic, but sales are still growing, with digital tools keeping sales high among the 38% of Americans who are still buying, according to new research.

Insurance tech and legal executives emphasize checking data, and working to build confidence and trust.

It is not just about modernizing systems, but about standardizing how transactions are processed and how data is exchanged across the ecosystem.

Cigna Group will stop offering health plans in the Affordable Care Act marketplaces at the end of this year, executives said, an exit that could pose a fresh challenge for the Obamacare customers who have seen premiums rise sharply.