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CEO hopes the simplicity of the digital bank will help attract younger customers to the 150-year-old Manulife brand.

Carriers need to reimagine the entire customer experience, creating a living feedback system for customers so that they can know where they are meeting expectations.

Risa Ryan joins the company from Munich Re America.

EY's Ed Majkowski discusses how the insurance industry is responding to more desires for immediacy among policyholders.

Women in Insurance Leadership adds a new program honoring top professionals 40 and under

The top data management certifications today reflect where many organizations are placing their emphasis as they look to leverage information resources.

Blue Shield of California and Solera Health have teamed up to offer a new free digital therapeutics program to members.

In this exclusive video from Dig In: The Digital Future of Insurance, Pacific Life CMO Brian Woolfolk discusses the company's transition to being digital-first.

Job postings for AI workers increased by nearly 30 percent in the past 12 months, making these professionals among the most sought after.

Approaches such as analytics, artificial intelligence and smart phone apps aim to improve care and save money.