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More than two-thirds of participants reported that Agile had improved end-user satisfaction with delivered projects, relationships between business and IT and IT job satisfaction, according to a report from Novarica.

Anthem will pay $188 a share in cash and stock for Cigna; that’s a 22-percent premium to Cigna’s closing price of $154.36 on Thursday.

To improve the customer experience, the multiline insurer will use PolicyCenter and Rating Management to integrate disparate underwriting and policy admin systems.

Combining the operations of two insurance giants likely would require months of research, as well as an increase in headcount and IT expenditures, at least in the short term.

An acquisition would add to a wave of consolidation sweeping over the health-insurance industry. Aetna Inc. said it agreed to buy Humana Inc. for $35 billion earlier this month, a day after Centene Corp. said it struck a deal to acquire Health Net Inc. for $6.3 billion.

New offering includes Majesco Billing, which supports P&C and life and annuity lines of business.

Previously head of U.S. claims, Nicole Goodwin will replace Gary Head.

A new Novarica report finds that data, digital channels and changing customer expectations are driving investments in claims processing across the insurance industry.

Beyond encouraging a strong personal relationship with an underwriter, what can carriers do to build stronger connections with agents and grow their book? Celent surveyed a group of agents to understand those areas most likely to make a carrier the agents’ top choice.