Technology News from Digital Insurance

The strategic embrace of AI is no longer a futuristic aspiration but the linchpin of contemporary risk management.

While one partnership aiming to apply AI to home insurance claims adjustment fell short of creating the capability, factors such as workforce management and the difficulty of making AI adjusters also restrain the possibility.

A look at insurer innovations and strategies

It's a critical time for insurers to assess technology investments and infrastructure

The technology delivers value through sorting data, prioritizing claims, responding to policyholder lawsuits, and more, according to industry experts.

Agentic AI is emerging from pilot phases into real-world deployment

Mismanaging data and high costs are keeping carriers from benefitting from better claims handling, according to industry experts.

AITC co-founder Scott Harrison tells NAIC working group to avoid uncertain, imprecise definitions that could confuse compliance efforts.

Aon launches a broker copilot; Munich Re partners on AI and more insurance news and career moves. 

IoT devices are generating real-time data insurers can harness to assess risk more accurately.

Kimberly Burdi-Dumas, VP of insuretech at DocuSketch, shares how tech is impacting insurance.

The 2024 Most-Used Apps Behind the Wheel from CMT shows Google and the Camera app are the most-used while driving.

AI is reshaping key aspects of property restoration, from initial assessment to project management, documentation and even customer communication.

McDermott Will & Emery, a global law firm with an insurance specialization, watches concerns around the industry's implementation of AI and the broader challenges of insuring against climate risks. Digital Insurance spoke with a partner in the practice.

As customer expectations change, insurers must take a proactive approach while being responsive to their needs and AI can help.

Peter McMurtrie, partner in West Monroe's insurance practice, discusses broker M&A.

The threat actors utilize a variety of social engineering tactics to gain access to carrier systems and information.

USAA and Intact Financial topped Evident's list of 30 insurers, about half from the property and casualty business. AXA and Allianz topped the overall list.

Shanna Barlow, director of the digital and technology product team at The General, spoke with Digital Insurance about how the insurer approaches innovation.

Third-party vulnerabilities are an understated cybersecurity opening facing insurers in 2025, pushing many to take a new approach to defense planning.