Insurance

Insurance has the worst smartphone platforms among customer-facing industries. That can’t continue.

American Health Care Act was approved by a third House committee on Thursday, but three Republicans joined Democrats in voting against it.

The insurtechs each announced the capability to quote and sell insurance policies on the social network’s chat function.

New platform allows customers to review insurance rates, coverage plans and customer feedback on carriers’ products.

Acquisition of Simply Business equips the insurer with a digital distribution platform to help expand its small business line.

Upgrades to the insurance claims process are driven by a desire to prevent customers from jumping ship, says Aite Group's Jay Sarzen.

Modernizing insurers' IT environments often leads to more reliable data that can facilitate improved processes.

CIO and CMO to lead unit focused on digital platforms and predictive analytics.

P&C insurer continues long-standing relationship with vendor, in efforts to enhance online customer experience.

Strategic resources director Chris Mullen talks about how her team helps identify the technologies that will change the insurance business.