Insurance

Sarah Murrow, president and CEO of Allianz Trade in Americas, shares her career journey in the insurance industry and her approach to acting as an effective leader to a multi-national business.

Three things brokers can do to retain and grow their client base through M&A transitions.

Overall satisfaction is highest when customers receive status updates from mobile apps, according to the J.D. Power's 2025 U.S. Claims Digital Experience Study.

A California realtors group reportedly pressured the real estate site to stop displaying climate risk scores for homes. The private provider of the scores defended the quality of its models and ratings, while consumer advocates called for standardized, publicly available climate risk data about homes for buyers.

A paper published Tuesday in the Journal of Catastrophe Risk and Resilience estimates that Risk Rating 2.0, FEMA's 2021 update, resulted in up to 13% of those facing the highest premium increases dropping their policies.

A better approach is to offer communication options intentionally, not reactively.

What's ahead for auto insurance in 2026.

WIL 2025 honoree believes knowing the insurance products is a good foundation for leading her team in its work on the insurer's Marketplace platform.

Craig Kurtzweil, chief data and analytics officer for UnitedHealthcare's commercial business, shared insights related to how the company is deploying technology.

Organization of state regulators, criticized for lack of disclosure of its previous collected data, promises to gather new information on losses, claims payments, policy premiums and mitigation discounts.

2025 Women in Insurance Leadership honoree Sarah Griffin, is SVP, product & underwriting at Nationwide.

Parametric providers can notify policyholders when an event triggers a claim, which can then be processed in days, helping customers get back to business more quickly.

As more insurers tie credits to connected technologies, monitoring will become a basic expectation rather than an added feature.

The changing climate is increasing insurance rates for residents and cities and lowering property values in areas that face more frequent and intense disasters.

Successful leadership requires authenticity, accountability and the willingness to go pursue new opportunities when they arise.

Linda Fallon is a 2025 Women in Insurance Leadership honoree, she is division president, consumer.

A senior advisor at NAIC, the association of state insurance regulators, told attendees of its fall meeting that the imminent FEMA Review Council report should answer questions about funding for disaster relief and flood insurance, as well as other related issues.

Experts suggest the industry is continuing to focus on innovation.

Under fire from consumer advocates after failures of new home insurers in the state, the ratings agency says its scores are meant to show an insurer's current health, and prospects for a maximum of one year. Reinsurance and the insurer's choice of policies being taken from the insurer of last resort can cause problems that surface later.

In a world assailed by extreme weather, homeowners and purchasers need to know their property's vulnerability to wildfire or flooding. Ratings like those Zillow took down are a big improvement on often outdated federal flood maps and state wildfire maps.