Insurance

American Growth Insurance expects its in-house AI brokerage platform to improve risk transfer protocols, open cross-selling opportunities and increase its client base.

Orion180 Insurance Group Inc. filed for an initial public offering, as the company looks to carve out a bigger share of the specialty homeowners and flood insurance market.

The explosive growth of data centers, which fuel a seemingly insatiable global demand for AI services, is creating a huge demand for insurance policies covering a wide range of risks.

Executives from Liberty Mutual, UnitedHealth Group, Travelers and The Hartford share where AI investments are paying off.

The new rules, which apply to about 2 million homes, were mandated by a 2020 state law requiring residents in high-risk wildfire areas to establish an ember-resistant perimeter by removing vegetation and other combustible material within five feet of a dwelling.

Eighty-eight percent of policyholders reported that they want a provider that anticipates coverage problems before they ask, but doesn't rely solely on AI to do so, according to a new VIU by HUB survey.

Three areas inside agency finance are seeing the clearest, most measurable returns from AI and automation: commission reconciliation, premium financing and the monthly close.

In every weather event, entire regions are described as "impacted" as if risk were evenly distributed across geography. However, on the same street, sometimes even next door, one property suffers significant loss while another holds up.

Overall satisfaction with commercial insurers rose 15 points in 2026, and was above-average for digital shoppers, according to new research.

Once an AI-generated answer causes a loss, the argument moves beyond whether the answer was wrong, writes Dr. Viroshan Naicker, co-founder and CEO of Refiant.

Insurtechs have a major opportunity to address the industry's lack of data transparency, according to Ashwin Agarwal. "Whoever builds that trusted, transparent pricing layer first sets the terms for the entire industry."

Agencies rarely struggle because they don't use the right technology. They struggle because technology decisions become disconnected from the operational problems they are trying to solve.

Not every AI story is a success; what are companies like Liberty Mutual and Manulife doing right that others get wrong?

American International Group Inc. Chief Executive Officer Eric Andersen said that while the artificial intelligence buildout is pushing property and casualty providers to their limits.

The best place to start AI adoption is tasks where employees already describe them as repetitive, slow or unnecessarily difficult, writes Amy Carlisle, president of MSI.

A record percentage of homeowners renewing their insurance policy saw their fee decrease, up from 7.4% last year, according to Matic's mid-year trends report.

Aaron Minkovich, chief technology officer at Manulife, shared insights into how the company will expand AI and the ROI related to the partnership.

Insurtech service providers recommend human review and information sourcing checks as ways to prevent inconsistent claims and underwriting model output.

Improving the claims experience is critical for customer satisfaction and retention, according to Deloitte research.

Entrepreneurs report a high level of trust when using an AI chatbot or search tool to look up options related to business insurance, according to an ERGO NEXT survey.