Catching fraudulent claims has become much more complicated than detecting doctored images. Fraud can be found in correlations of medical treatment data, legal representation and adjuster evaluations, experts said.

Using AI to review lengthy documents for injury claims can find key points for insurers questioning validity.

Standard commercial insurance can be inflexible and fail to meet the needs of smaller businesses, but software as a service tailored to insurance better serves their needs.

The following stories and InsureThink opinion articles are a part of a series on how AI is being deployed in claims.

Any implementation of AI requires access to significant amounts of data and is not without its risks as carriers and brokers expand its adoption.

Younger consumers prefer digital insurance experiences creating challenges and opportunities for the industry.

Insurers and adjusters are using AI across the claims space to expedite the process, verify information and improve the customer experience.