Machine learning

The EU's General Data Protection Regulation will require firms to get consent to use personal data in automating decisions.

Carrier staff assigned to transformation efforts need to find strong champions and set clear expectations, says MetLife CIO.

In a final look at the startup cohort, improving employee performance, managing chronic pain and detecting insurance fraud take center stage.

These industry newcomers from Plug & Play's summer program are focused on providing solutions that insurers in any line of business can use.

An in-depth examination at what the industry may look like in 2030 highlights dramatic changes across the value chain.

Companies have an obligation to address the unintended consequences of advances and innovations that enable damaging cyberattacks.

The industry isn't as reticent to adopt new technologies as it has been viewed, but its patience has advantages with quickly evolving segments.

MIT has announced seven new courses added to its 2018 Short Programs, covering such technologies as artificial intelligence, machine learning, automation and computational design.

Carriers are taking more serious looks at next-generation technologies like wearables, blockchain and artificial intelligence.

Carriers looking to apply artificial intelligence and machine learning to business processes should make sure they understand the problem they are trying to solve, say panelists.

Members of the Society for Information Management speak out on their initial successes with artificial intelligence, and what future role they think the technology will play.

The firm's hire of Mike Schuster to work on AI may have implications for the small-business insurance platform it partially owns.

Due to retirement and outsourcing, insurers are facing a steep drop in institutional knowledge about the industry, their products and processes.

The insurer will leverage the university's research in the Internet of Things, data science and machine learning to help improve the life underwriting process.

The technologies are top of mind for the carrier in its efforts to modernize underwriting and claims management, says Puneet Bhardwaj, SVP of digital analytics.

Those investing in artificial intelligence should consider exactly what the company will most benefit from, and which technology will help it reach those goals.

Machines are taking over much of the grunt work associated with tasks, elevating the roles of humans to adopt more strategic roles.

Voice assistants provide carriers with another digital channel for engaging their policyholder customers, but the platforms remain somewhat limited for now.

The new program, "Zara," was developed in partnership with Spixii, a graduate of the carrier-sponsored Startupbootcamp accelerator.

More human processes are being automated, including the writing of software, which computers will soon start to do themselves, says Future Today Institute.