95% of financial service leaders are investing in AI technology

Executive views on company growth
PwC

Trade and technology are the top priorities of consumer markets executives, according to PwC's April 2026 survey, "Executive views on policy, risk and growth," with 95% of respondents saying their company plans to maintain, increase or start new tech and AI investments over the next 12 months. 

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However, 52% also cite AI regulation as one of the three leading factors impacting their company's short-term strategy, and 76% say they're still at least 12 months from seeing AI returns beyond cost savings. Seventy percent of financial-institution executives are either increasing or maintaining their AI and technology investment spending, while just 25% are starting new in that area. 

According to executives' responses, technology is key for future viability; the top growth-enabling factors are the pace of AI's return on investment and the speed of technology adoption and scaling —each at 60%. PwC finds that among institutions that took actions such as modifying underwriting standards, 70% reported improvements in innovation speed and effectiveness. Such firms were also much more likely to report improvement in cost or margin performance.


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