Auto-Owners Insurance Co., a P&C insurer, has selected ClaimCenter, a claims management solution from Guidewire Software Inc., as its new claims management system. Guidewire is a provider of core system software to P&C insurers. Auto-Owners will implement ClaimCenter to support the management of its commercial and personal lines claims.

Guidewire says ClaimCenter will enable Auto-Owners to deliver improvements to its business processes with its independent agency partners, enhance loss reporting and incorporate technology in response to increasing mobile technology demands. In addition, Auto-Owners will be able to provide its staff with a more comprehensive view of claims and enhance management visibility into claim status and performance metrics; and increase operational efficiency through automation across claims processes, freeing claim representatives to focus on high-value tasks.


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