Chubb Web Site Geared To Improve Agent Productivity

Warren, NJ--The Chubb Group of Insurance Companies has redesigned its Web site, www.chubb.com, to make it easier to do business with the insurer and help increase agent productivity. The upgraded Web site features new content, easy-to-use navigation, a simplified design and direct access for agents to @chubb, a secure Internet platform. "The clean, information-focused site will enable agents and brokers, customers, investors and journalists to quickly find the information they need," said Scott Wickstrom, Chubb's e-business manager.

"At Chubb, service is paramount, so we designed a site that will improve the experience for every visitor--especially our agents and brokers. With the click of a button, agents can service their customers or find out how to do business with Chubb through Chubb.com's new agents and brokers section."

The new site provides easy access to up-to-date information about Chubb products and services, history and management; risk mitigation tips; and articles by Chubb's practice leaders on risk and insurance issues. Chubb has combined all the content related to its standard commercial and specialty units into one business insurance section.

The integration of @chubb into Chubb.com is expected to improve agent workflows and productivity. Agents and brokers no longer need to leave chubb.com to sign into @chubb, where they can view policy details, conduct claims inquiries, access sales aids and more.

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Claims Digital distribution Customer experience Policy adminstration Data security Data and information management Security risk Analytics Core systems Workforce management
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