Covered California reported a dip in online visitors and call volume in its second week of operation, but broker certification is advancing.
According to data released by the state run exchange on Oct. 15, there were more than 602,000 unique visitors to the exchange’s website for the week ending Oct. 5-12, down from 986,705 opening week, Oct. 1-5. Call volume also dropped to 45,785 from 59,003, the previous week.
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