Discovery Insurance Co., a provider of non-standard personal auto insurance in North Carolina, has selected Ravello Solutions' Web-based policy administration suite to manage their entire policy administration, claims management and billing processes. Ravello is a provider of software solutions to property/casualty insurers.
The selection of the Web-based software will position Discovery for expansion into new lines of business, reports Ravello, and is designed to provide significant efficiency gains and shorter time to close claims through the automation of many tasks. D. Stuart Lindley, president of Discovery stated: "Finding the right partner was very key to us. We wanted an organization that brought considerable experience and expertise to the table. Ravello fit the bill perfectly."
Lindley added that "the overall power of the Ravello solution and the vast experience of the implementation team on policy processing, billing and claims is exactly what we needed to help Discovery move to the next level and beyond. Ravello differentiated itself by its ability to learn about our particular needs and to then configure a solution for us."
Discovery will start by implementing the Ravello claims solution, expected to go into production in the late third quarter of 2009, followed shortly thereafter by Ravello's policy and billing components. "Discovery is a well established and respected personal auto carrier and we are very excited to have them join the Ravello Family," said Andrew Serowitz, Ravello president and COO.
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