San Francisco — Universal Warranty Corp. (UWC), a subsidiary of GMAC Insurance, Maryland Heights, Mo., introduced new technology and process enhancements, making its aftermarket finance and insurance (F&I) sales process completely electronic. The full set of solutions, Online Performance Suite, is the most recent addition to GMAC Insurance's portfolio of customer-centric products and services, and also has the potential to reduce time spent on every transaction by up to 20 minutes, according to the company.
"UWC and GMAC Insurance, as a whole, are dedicated to providing solutions that address our dealer customers' array of needs," says Tom Callahan, executive VP of GMAC Insurance's Dealer Products & Services group. "Online Performance Suite and its components will essentially revolutionize the way many of the day-to-day aftermarket F&I sales activities at a dealership are done, moving to an entirely electronic and paperless process."
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