According to Novarica's recent “IT Outsourcing Update,” an increasing number of insurers are looking to outsourcing to help manage costs while upgrading technology environments.

European insurer RSA is following the outsourcing blueprint closely. The company recently extended its business process outsourcing (BPO) agreement with Accenture through 2021 and inked a seven-year IT infrastructure deal with Wipro, an industry tech provider.

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