ICAT, a provider of property insurance to businesses and residences in hurricane- and earthquake-exposed regions of the United States, has chosen Dragon as its policy management solution. Dragon is a product of OneShield Inc, a provider of policy and billing core systems for P&C insurers.

OneShield says that achieving process efficiencies, increasing productivity and providing superior service to producers are critical objectives for ICAT's policy management replacement project. Enabled by Dragon's workflow engine, ICAT underwriters will have the ability to access an online, integrated underwriter workbench that will streamline and automate workflow to reduce processing costs and allow ICAT to deliver faster turn-around time to producers.

With Dragon, ICAT will automate current internal processes; improve workflow efficiencies; provide an enhanced underwriting workbench and collaborative underwriting toolset; and streamline customer, partner and producer management, according to OneShield.


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