Announced at the ACORD LOMA Forum in Las Vegas this week, Imperial Fire & Casualty will use Jarus’ Customer Center to address the growth of smartphones and mobile devices and meet growing policyholder expectations to have ready access to their policy information using these devices.
The ready-to-deploy customer self-service app for insurers is designed to provide features such as Policy Inquiry, Online Payment, Accident Help, Submit Claim, Policy Documents and ID cards, according to Jarus. Imperial Fire will customize and brand the mobile solution and integrate it with their core back-end systems using existing Web services.
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