Hartford, Conn. -ING, a global financial services leader, has begun offering its defined contribution clients many of the regulatory documents related to their retirement plan accounts in electronic form. Clients can choose to receive account statements and disclosure documents such as prospectuses, prospectus supplements and annual and semi-annual reports via ING's secure site."ING is committed to making it easier for customers to manage their financial information," says Jim Pedrick, senior vice president, worksite and institutional marketing, ING. "Many of our customers have told us they prefer not to get as much paper mail from us. It's a question of volume, and many also have an environmental concern. By offering e-delivery, our customers can now choose to receive regulatory documents from us electronically."

Customers who elect to receive their statements or other documents electronically will be notified whenever a new document is online and ready for review. The process will be quicker than paper-delivery since ING will post client documents as soon as the information is available. The client can log into their account on ING Access through ING's secure site (ingretirementplans.com) to view the documents. Materials can also be printed from the site.

According to ING, the benefits of e-delivery for the customer are:

  • Reduction in clutter: E-Delivery means less paper to manage.
  • Convenience: Documents are stored in an easy to find online location.
  • Timeliness: Documents are available online faster than via U.S. Mail.
  • Security: Account access is password-protected, which makes e-delivery a secure way to manage and store important financial information.

Source: ING Group

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