Ipswich, Mass. - A report on online customer respect found the insurance industry scored lowest in respecting Web site visitors.That's the finding of a second quarter 2006 online customer respect study of Insurance firms conducted by The Customer Respect Group, an international research and consulting firm. The firm analyzed 52 health care, life and health, and property/casualty insurer Web sites.
According to the Independent Insurance Agents and Brokers of America, 85% of people go online to research before purchasing insurance.
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