Massachusetts Blues, EDS Amend Eight-Year Contract By $125 Million

Boston and Plano, Texas - Blue Cross Blue Shield of Massachusetts and Electronic Data Systems Corp. (EDS) have amended their eight-year contract by $125 million in additional information technology (IT) services from EDS. The contract began in January 2004 and the relationship between the two companies originated in 1969."Over the course of our long relationship, EDS has developed a deep understanding of our business, and the EDS team has demonstrated their commitment to our constant goal to improve health care service," says Carl Ascenzo, BCBSMA's chief information officer. "The solutions provided by EDS will provide greater flexibility for our members, account and health care providers while controlling our overall IT costs."

For 36 years, EDS has provided Blue Cross Blue Shield of Massachusetts a number of IT services including Web hosting, desktop, mainframe, mid-range and WAN network management, as well as middleware and integration support.

"We have worked together to develop a strong partnership over the years and are committed to achieving common goals that support a member-centric business strategy," says EDS U.S. Healthcare Industry Leader Pat Costa. "We're here for the long haul and will continue to work together to create win-win situations for Blue Cross Blue Shield of Massachusetts and its stakeholders."

"Through the 15 years that I've worked with Blue Cross Blue Shield of Massachusetts, I've seen first hand how IT has enhanced the client's business by utilizing technology in a very efficient manner," says Joe Fraser, EDS client delivery executive.

Source: Blue Cross Blue Shield of Massachusetts, EDS

For reprint and licensing requests for this article, click here.
Core systems Customer experience Workforce management Claims Policy adminstration
MORE FROM DIGITAL INSURANCE