New York, NY--MetLife announced that it's online employee benefits management portal, MetLink, received the 2004 E-Fusion award for Customer Service and Benefits Management. This prominent industry award, presented at the AM Best Insurance and Technology Conference, is awarded to insurance companies and their affiliates for outstanding, resourceful uses of technology in the insurance industry.
MetLink is adopted to date by more than 17,000 corporate customers, brokers and third-party administrators who service more than 15 million employees. In 2004, MetLink doubled 2003 transactions to over 6 million, earning 96 percent satisfaction among corporate users, according to MetLife's 2004 Customer Satisfaction Survey.
Register or login for access to this item and much more
All Digital Insurance content is archived after seven days.
Community members receive:
- All recent and archived articles
- Conference offers and updates
- A full menu of enewsletter options
- Web seminars, white papers, ebooks
Already have an account? Log In
Don't have an account? Register for Free Unlimited Access