Cleveland - Members can do everything from determining deductibles to accessing claims information on the redesigned Web site of Consumers Life Insurance Co. at http://www.consumerslife.com/.Creating a Web presence that would help members better understand and use their health insurance benefits was a priority, according to Chris Hoffman, manager of Internet communications.

"The new features allow users the opportunity to access information with fewer clicks," says Hoffman. "The redesign is part of an ongoing effort of moving toward our goal of becoming closer to our customers."

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