Given the complex and challenging factors that property/casualty insurance executives face in today's market, it's becoming more difficult-if not impossible-to establish key priorities that remain relevant over time.Findings from a survey of 120 P&C executives by Robert E. Nolan Company Inc. demonstrate the environment may be settling down, enabling executives to set priorities for their organizations. The Simsbury, Conn.-based research and consulting firm notes that seven distinct courses of action emerged from its study:

* Carriers should avoid distractions and instead focus on core processes and performance drivers.

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