Guidewire says RLI needed to transition to a claims system that would help increase its claims management efficiency, while also supporting business changes and growth. RLI required a claims system that could handle all current and new lines of business, reduce the cost of ownership, and improve visibility into claims-handling operations.
Guidewire says ClaimCenter will enable RLI to enhance claim handling and workflow capabilities; provide better insight into financial and operational data; quickly respond to changing business and customer needs; streamline the claims management process; and enhance management visibility into claim status and performance metrics.
