RLI Corp., a specialty P&C insurance company, has selected ClaimCenter as its claims management system. ClaimCenter is a product of Guidewire Software Inc., a provider of core system software to P&C insurers. RLI will implement ClaimCenter to support the management of its commercial and personal lines throughout the United States. Guidewire Services and Guidewire PartnerConnect affiliate member, HCL Technologies, will assist with the implementation project, working closely with RLI.
Guidewire says RLI needed to transition to a claims system that would help increase its claims management efficiency, while also supporting business changes and growth. RLI required a claims system that could handle all current and new lines of business, reduce the cost of ownership, and improve visibility into claims-handling operations.
Guidewire says ClaimCenter will enable RLI to enhance claim handling and workflow capabilities; provide better insight into financial and operational data; quickly respond to changing business and customer needs; streamline the claims management process; and enhance management visibility into claim status and performance metrics.
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