“We selected Guidewire PolicyCenter and BillingCenter for the comprehensive functionality each system provides,” said Phil Cole, VP, underwriting & operations. “We wanted to equip our employees with the best technology we could find, and believe that these products will support their efforts and enable us to be more responsive to our customers and agents.”
When AI is simply layered on top of policy-centric platforms, batch-based processes, and siloed data models, it inherits their limitations.
Zurich Insurance Group AG has made a sweetened £8 billion ($11 billion) bid to buy Beazley Plc, an offer that's won the tentative approval of the UK insurer's board.
UnitedHealthcare's Flexwork program offers hourly employees affordable health coverage, including dental, vision and virtual care.
Insurers learned that 2025 was about regaining balance and 2026 will be about redefining value for customers with better data, tools and insights.
AI is reshaping how claims are handled, how repairs are performed, and how teams deliver faster and more connected experiences across the auto claims ecosystem.
Digital Insurance spoke with Greg Chandler, executive VP for IT at the insurer, which specializes in workplace benefits, about how the company began implementing AI, how its use of AI has evolved, and what's next.
