StreamServe Financial Services is integrated with SAP claims management and SAP collection and disbursements for insurance. The solution extends the value of SAP for insurance with high-volume document extraction, assembly, consolidation, and delivery.
Bottom-line results include enhanced efficiency, profitability, and customer satisfaction, says the company. By combining SAP business processes with StreamServe document process capabilities, insurance organizations gain added management and control over their documents at every stage of a process. As a result, organizations can enhance customer communications by providing personalized and dynamic claim updates delivered through notifications, adjustments, and payment documents.
Designed to provide streamlined customer communications, StreamServe Financial Services enables the delivery of documents in any format, through any channel such as print or electronic media according to customer specifications while enabling the consolidation of multiple customer documents into single mailings. For example, claims summary documents typically mailed individually each time a claimant activity occurs can be consolidated into a summary document, or collated, sorted and distributed via a single envelope.
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