According to GuideWire, a provider of core system software to P&C insurers, Southern Farm Bureau will use BillingCenter for all lines of business across its six regional companies, which encompasses Florida, South Carolina, Arkansas, Mississippi, Colorado, Louisiana and its flood line of business, replacing multiple billing systems in the process.
Southern Farm Bureau will use BillingCenter in an effort to enhance its customer service capabilities by consolidating billing systems across multiple regional companies and enabling the company to deliver consistent billing services and best practices to its customers. Guidewire says that with BillingCenter, Southern Farm Bureau will gain the ability to reduce system maintenance costs and centralize support; standardize billing practices; tailor payment practices and methods to customer preferences; improve customer service capabilities; and reduce billing expenses.