Universal Group Inc, a personal and commercial lines carrier with operations in Puerto Rico and the United States, is upgrading to Cover-All Technologies’ policy administration platform and commercial lines products.

These products—including commercial auto, commercial package (property, general liability, inland marine and crime), boiler and machinery, employment practices liability insurance, and umbrella—will experience core operations transformations involving rating, quoting, underwriting, document generation/management and distribution.

“Universal is constantly looking for new and better ways to improve services to its customers while reducing operating costs,” says Luis Berrios, chief underwriting officer for Universal. “Upgrading our existing Cover-All platform to Cover-All’s new policy products will enable us to be responsive, efficient and unique in the commercial lines marketplace in Puerto Rico. We believe that we'll be able to get a very quick return on our investment with Cover-All by upgrading to their pre-built, production-ready products.”

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