While the onus has long been on users of information technology to cobble together solutions from disparate vendors in order to achieve optimal outcomes, vendors are increasingly working together to package complementary products. This week, Troy, N.Y.-based Pitney Bowes Business Insight and Bolivar, Mo.-based Duck Creek Technologies Inc. said they are partnering to offer a comprehensive policy administration solution.
The two companies demonstrated the joint solution At the ACORD LOMA Insurance Systems Forum in Las Vegas. According to the companies, the integrated offering ties together Pitney Bowes Business Insight's Spectrum Data Quality platform and location intelligence solutions with the Duck Creek Policy Administration product in order to provide carriers with customer information validation, data enrichment and geo-spatial analysis in a single API called directly from the Duck Creek user interface and entirely transparent to the business user. When an agent or underwriter enters data into the Duck Creek Policy Administration product, it makes a Web services call to Pitney Bowes Business Insight Spectrum Platform. Spectrum returns a comprehensive set of enriched data, including address verification, proximity to risk and emergency services, and identification of the exact location of the insured assets.
"Insurance carriers want a policy administration system that is designed to automate key policy functions, define workflows and enable straight-through-processing of core business processes," Bill Sinn, strategic industry and marketing director, insurance, Pitney Bowes Business Insight said in a statement. "Our partnership with Duck Creek Technologies signifies our commitment to providing insurance carriers with the most advanced, intuitive and customer-friendly solutions to enhance their business operations."
Kerrick Tweedy, co-founder, product manager, Duck Creek Technologies Inc. said by making the integration available out-of-the-box, the product will help carriers get products to market more quickly. “By bringing in the wealth of data provided by the Spectrum and Envinsa solutions, we give brokers and underwriters the information they need to do their jobs more effectively, therefore driving more profitable premium growth," Tweedy said.
In similar effort to meld offerings, San Mateo, Calif.-based Guidewire Software Inc. launched PartnerConnect, a global program for strategic System Integrator (SI) and regional consulting alliance partners. The invitation-only program strengthens alliance relationships by formalizing Guidewire’s commitment to its partners and puts in place metrics on which alliance success is measured. PartnerConnect ensures global consistency in the training and certification of consultants assisting property/casualty insurers in the implementation of Guidewire Insurance Suite products and helps alliance program members develop the skill sets necessary to grow their Guidewire practice.
“Our partner eco-system has always been an integral part of our customer success, growth, and Go-to-Market strategy,” said Priscilla Hung, Guidewire Software VP, corporate development and alliances. “PartnerConnect takes it one step further by providing a formalized framework to help us better support our alliance members in ensuring the success of our mutual customers.”
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