West Bend Mutual Insurance Co. has selected the Accenture Duck Creek P&C policy software suite to help the insurer accelerate its product development processes and enhance customer service. West Bend provides insurance services to home, auto and business owners in the United States.
Accenture says West Bend will use Duck Creek Policy Administration and Duck Creek Billing as its core policy administration and billing systems. The insurer also will leverage Duck Creek templates and Accenture's product configuration software application, to support rapid implementation and ongoing maintenance for Insurance Services Office-based (ISO) commercial lines and National Council on Compensation Insurance-based (NCCI) workers compensation products.
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