Mississauga, Ontario — York Fire & Casualty Insurance Co., the personal lines insurance arm of Kingsway Financial Services Inc., became Canada’s first insurance carrier to implement true XML real-time inquiry this month, claiming they answered the call from independent brokers who said they need real-time carrier communication to remain competitive.

Using WARP technology for real-time transactions from Applied Systems Inc., University Park, Ill., York Fire now communicates directly and immediately with insurance brokers through their broker management systems. The new inquiry is designed to improve on processes that relied on time-consuming standard scripting services and carrier portal log-ins.

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