Zurich’s special investigations unit (SIU) in North America has adopted the latest version of ISO’s ClaimDirector fraud analytics service to better detect and prevent fraud.
A key component of the ISO ClaimDirector service is a claims scoring system that helps distinguish between meritorious claims and those that are suspicious. The insurer’s antifraud team plans to use the tool to sort through thousands of claims quickly, highlighting those that may warrant further attention by the SIU.
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