There is no question that mobility and highly mobile devices will play a key role in insurance, both for customers but also as a means for conducting business. Apple has created a great deal of press with their iPhone and iPad products, and are now making headway into insurance companies.
Indeed, in the last two weeks in the UK, it was announced that Lloyds of London is now trialling iPads to enable electronic processes in a previously heavily paper-based environment. Also in conversations with CIOs in the UK, the iPad and iPhone is proving popular with senior executives. Surely then BlackBerry has arrived too late with its not-yet-released PlayBook?
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