While CSC made numerous announcements this week in Orlando— including a strategy for cloud computing for financial services and an expanded Insurance Industry Data Model—at its Connect for P&C annual user conference and Future Focus executive track, the talk among attendees and speakers was about the future of consumers.

Throughout the Future Focus event, insurers and analysts vocalized opinions on consumers, agents, mobility and, at certain times, a combination of the three. And, at a time when many insurers are looking to grow organically, these represent prime opportunities.

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