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Discounts on kits to connect a home are expanded to 15 total states.

Digital has the potential to broaden the range of offerings from the company, says innovation leader Jon-Michael Kowall.

Health insurer Cigna is launching a mobile app to connect members to its Healthy Pregnancies and Healthy Babies prenatal program.

Company executives invited entrepreneurs to learn about business problems and come up with ideas for solving them at Milwaukee startup festival.

IBM agreed to acquire software maker Red Hat Inc. in a $33.4 billion bet on jump-starting its efforts to catch up in the cloud.

Though certain digital capabilities, like status reports, are popular with customers, digital first notice of loss adoption is low.

The technologies replace data and analytics after a drastic jump in a Gartner survey.

Efficiency has improved under her leadership, utilizing best practices, such as DevOps and end-to-end Agile, to move the organization forward.

Metlife Auto & Home exec succeeds on tough projects by staying true to insurance's 'noble purpose.'

The carrier's AVP of operations and planning for claims started out in the back office, but felt a desire to see the business from the front lines.

Carriers know they have to adapt their existing processes, but the potential is greater for more holistic changes to the industry, says Gartner’s Kimberly Harris-Ferrante.

The new Cream City Labs opens as the company preps a "reverse pitch" for interested startups in November.

CVS Health and Aetna received conditional approval to proceed with their proposed $68 billion merger, one of the largest in a series of recent deals in the U.S.

The insurer is launching a storefront on the e-commerce site and incentivizing policyholders to buy connected devices.

AI-powered assistants will change the customer experience for the better, but first they must achieve a more human level of service, according to panelists.

Going live Oct. 1, the app allows car buyers to get insurance and loan quotes for a vehicle just by pointing their phone at it.

Insurers see smart home tech as an opportunity to deepen their relationships with customers, while improving coverage options and underwriting.

By patiently learning the ins and outs of the customer, companies are able to know their clients’ demands, adapt to those changes personalizing those interactions, says Terrance Williams.

The retail behemoth's new line of products includes several items of interest to insurers.

The program provides ongoing digital support to prevent the onset of the chronic condition.