Organization Root Tag

The new hands-free tool is designed to provide answers to more than 150 commonly-asked health care questions by policyholders.

There will be widespread adoption of AI and especially of robotic process automation, as organizations look to boost the value of data, says Christopher Mazzei.

Incumbents need to think like challengers: They have everything to lose, and not a lot to gain.

Insurer joins AIG and Japanese carrier Dai-ichi Life as founding members of the consortium aimed at increasing Asia’s footprint in the global insurance market through emerging technologies.

Life insurer announces 'collab 3.0 EMEA,' in search of new products tailored for improved customer engagement, sales and operations.

The life insurer convened a panel of diverse experts to improve workflow for financial advisors leveraging mobile technology.

Software and application developers were cited as the number one most in-demand job role by employers last month, according to the latest BLS numbers.

Larger, incumbent companies are finally learning the rules of the disruption game, and are coming back stronger than ever.

Carriers are looking to learn as much as they can about these emerging macro trends now so that they can be prepared for a transformative future.

Insurers, drugstores, distributors and pharmacy benefit managers looking for partners.

Justice Department looks to assess proposed merger with Express Scripts, as well as CVS Health-Aetna combo.

John Geyer, head of the life insurer's innovation office, sheds light on MetLife's work with insurtech startups, established tech companies and ways to create a creative culture within to reach the millennial market.

Across lines of business, insurers are looking to leverage their intellectual property to create more income streams.

Insurer acquiring the largest remaining independent drug middleman.

The drivers are disruptive market and technology forces that are reshaping everyone’s business environment and everyone’s concept of 'customer' and 'service.'

Carrier joins Citi, Kabbage, DTCC and HP in consortium to help fintech startups get better at data protection.

While there has been a great deal of hype around the technologies that make up AI, that will change to action this year according to Gartner analysts.

Business users can more easily learn to use and benefit from modern analytics and business intelligence tools, enabling them to take the lead role in this area by 2019, says Gartner.

Insurers including AIG, Travelers, Liberty Mutual and CNA have announced new staff in roles that will drive tech innovation throughout the year.

Shelia Anderson is tasked with modernizing core and developing new applications for customers.