Allstate

Express initiative will cover 24 categories of products.

Tom Wilson spoke after the insurer posted fourth-quarter adjusted earnings.

The company said the move would free up money to spend on new technology and more marketing of its Allstate brand.

Customers were ready to leverage drones and self-service after weeks under social-distancing regulations, insurers say.

Learn how data informed Allstate's decision to rebate auto insurance customers as COVID-19 kept cars off the road.

Allstate expects to give back more than $600 million, while, American Family Insurance said it plans to return about $200 million.

The majority of Ford and Lincoln 2020 model-year vehicles with embedded modems will be able to connect with Allstate’s Milewise program, which is currently in 14 states,

A pilot in Arizona tests the ability to adjust rates based on driving data week to week.

The insurer will still sell policies over the internet as it phases out the Esurance name next year and reworks how consumers are directed to its web-based platforms and agencies.

Technology can’t stand on its own, says Greg Firestone, VP of data science. Here’s how he gets the business to buy in.