Special Program Root Tag

In 2020, American Family Insurance launched a partnership with the Creative Destruction Lab and the University of Wisconsin-Madison that provides support and mentorship to start-up founders in their companies’ early stages. A year into the partnership and there are truly inspiring to learn from the startup founders.

In 2020, natural disasters, excluding COVID-19, caused a total of $76 billion in insured losses, as opposed to the $7 billion in man-made insured losses. Companies must prepare to meet the demands of an increased customer base, including facilitating an easy claims process and expanding digital access.

Allstate and John Hancock recently announced a partnership to reward John Hancock Vitality members with points if the policyholder is also a safe driver with the Allstate Drivewise program. The alliance is the first of its kind and could be an indicator of where the insurance industry may be going.

The pandemic and industry challenges that lie ahead have fast-tracked innovation and a push for much needed modernization in the industry.

Technologies of all kinds are deployed through the claims process. Now begins the process of tying them together.

Mobile Appraiser Pro uses photo capture technology and AI-powered mobile estimation and valuation tools to provide nearly real-time insight to field appraisers.

Insurance companies are rolling out digital capabilities to revolutionize the claims process. Are customers coming along?

The company added new enterprise CIO and chief security officers.

Using the right advanced technologies, litigation analytics can give you insights into legal cases and trends that were previously unknowable to provide better legal advice, develop better litigation strategies and win more cases.

New research from SMA shows that the plans and progress of some transformational technologies are accelerating ahead as others have hit the brakes.

The U.S. utilities sector could suffer annual losses of up to $4.1 billion as climate hazards threaten to batter the industry’s infrastructure, according to a new report.

In 2021, only about 40% of claimants interacted with a claim estimator via digital channels and 47% made a claim using a website.

Auto insurers can leverage critical mobility risk insights like distracted driving, hard turns, and more, turning them into effective personalized marketing campaigns.

Two of the honorees, Lindsay Hanson, vice president, head of behavioral insurance, global strategy and delivery at John Hancock and Emily Hartman, chief of business teams at Allianz Partners spoke during the “Women in Insurance Leadership Honorees Panel” about leadership and lessons learned.

More than 100 women gathered in San Diego to discuss their experiences, network and learn during Digital Insurance's Women in Insurance Leadership conference on Dec. 8. Sessions focused on how to negotiate pay, gender parity, setting boundaries at work and accelerating women into leadership roles.

The second year of the pandemic unleashed unprecedented exogenous challenges for financial companies heading into 2022. What core trends will shape the industry moving forward?

Digital Insurance honors women leading the way in digital transformation and more in the pandemic era.

What’s driving your digital claims transformation program: COVID? Competition? Or cost? Whatever the answer, we could be in danger of leaving the customer out of the equation in the rush to digitize and automate insurance processes. It could be time to take a more user-centric approach, reimagine the customer journey and find out what customers actually want.

Despite BLM, #MeToo and other movements for equality and justice, employers don't understand enough about the impact of neglecting DEI on company health.

Digital technologies are transforming the delivery of financial services and reshaping consumer expectations. At the heart of change is the speed of money movement, which now represents the future — success for those who deliver, challenges for those who don't.