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The U.S. utilities sector could suffer annual losses of up to $4.1 billion as climate hazards threaten to batter the industry’s infrastructure, according to a new report.

In 2021, only about 40% of claimants interacted with a claim estimator via digital channels and 47% made a claim using a website.

Auto insurers can leverage critical mobility risk insights like distracted driving, hard turns, and more, turning them into effective personalized marketing campaigns.

Two of the honorees, Lindsay Hanson, vice president, head of behavioral insurance, global strategy and delivery at John Hancock and Emily Hartman, chief of business teams at Allianz Partners spoke during the “Women in Insurance Leadership Honorees Panel” about leadership and lessons learned.

More than 100 women gathered in San Diego to discuss their experiences, network and learn during Digital Insurance's Women in Insurance Leadership conference on Dec. 8. Sessions focused on how to negotiate pay, gender parity, setting boundaries at work and accelerating women into leadership roles.

The second year of the pandemic unleashed unprecedented exogenous challenges for financial companies heading into 2022. What core trends will shape the industry moving forward?

Digital Insurance honors women leading the way in digital transformation and more in the pandemic era.

What’s driving your digital claims transformation program: COVID? Competition? Or cost? Whatever the answer, we could be in danger of leaving the customer out of the equation in the rush to digitize and automate insurance processes. It could be time to take a more user-centric approach, reimagine the customer journey and find out what customers actually want.

Despite BLM, #MeToo and other movements for equality and justice, employers don't understand enough about the impact of neglecting DEI on company health.

Digital technologies are transforming the delivery of financial services and reshaping consumer expectations. At the heart of change is the speed of money movement, which now represents the future — success for those who deliver, challenges for those who don't.

Join the newly appointed executive for a look at the changes happening at the online financial services company and broader fintech industry.

Former AIG data leader returns to insurance industry at the helm of workers’ compensation claims insurtech.

Employers and employees don't agree on what a return-to-normal looks like in a post-COVID world. But to move forward with success, they must see eye-to-eye.

Despite decades of corporate talk and experimentation, digitization strategies remain largely piecemeal, unfocused, and ineffective. Is change finally coming?

A company will only model the level of excellence that's developed from the people working inside.

Customers of either company can save money on premiums by bundling with the other.

Chief service officer Jamie Lee says insurance needs diverse views to create the best overall customer experience.

Launched by former DriveFactor exec Steve McKay, company is tackling telematics-based insurance for commercial customers.

COVID-19 has shown us that technology can rapidly evolve to meet customer needs, in areas from contactless payments to digital banking to mobile wallets. However, we still see great disparities when it comes to the use of contactless and digital banking by low- to moderate-income (LMI) workers. The question is, will emerging tech in the post-COVID economy provide an opportunity to include new people in the financial system-- or leave them even further behind?

Artificial intelligence (AI) is increasingly gaining ground in a number of areas of banking and financial services. However, there is growing evidence that AI systems are biased.