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The litigation comes amid heated debate over a Department of Labor rule meant to prevent excessive fees on sales of insurance products.

Why personalizing communication, building trust and offering 24/7 support will be crucial for the industry to attract Gen Z consumers.

Embedded, parametric and usage-based insurance are creating more options for customers, carriers and agents.

Life insurers can only maintain policyholder' trust if holistic cybersecurity solutions are put in place.

Wildfires burned over 4.5 million acres nationwide in 2024, according to the National Interagency Fire Center.

AI provides insurers with many opportunities to streamline operations and help them set reserves for workers' comp claims.

One California insurer received an approved rate change for 56.4%, an increase affecting over 17,000 borrowers.

California consumer advocacy group Consumer Watchdog says the state's insurance regulator went beyond established norms for certifying its right to funding by adding industry comments critical of the organization.

Borrowers are reacting to more media coverage of wider windstorm activity and events like a Tri-State earthquake, experts said.

The General's Jack Martin discusses how technology is transforming customer experience.