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State Farm, Allstate and Geico are top performers in digital experience, according to new research from Corporate Insight.

House Republicans grilled a company exec about its widespread outage, but some, including Mark Green, R-Tenn., thanked the company for its response.

California hospitals will be forced to close if they don't complete earthquake safety upgrades by 2030. Gov. Gavin Newsom vetoed a bill to extend the deadline.

To close the coverage gap, boost growth, and improve the customer experience, it will be crucial for life and annuity insurers to increase their use of AI and modernize processes.

Liberty Mutual and Safeco released findings from Benchmarking Agent Attitudes on AI: Key Takeaways from the 2024 Agent-Customer Connection Study.

The 13 largest homeowners insurance underwriters denied almost half of their climate-related claims last year, adding to property owner and mortgage servicer woes.

Northern Manhattan City Council Member Carmen De La Rosa wants to lower the minimum personal injury protection coverage for commercial ride-share cars in New York City from $200,000 to $50,000.

The program lapsing would've precluded mortgage applicants from closing on home loans without the required coverage in federally designated flood zones.

Lyft partners with Smartcar; ZestyAI and West Bend Insurance expand partnership, plus more insurtech news.

Synthetic content like deepfakes on social media are creating new risks for unsuspecting users.

An onslaught of four natural disasters $5.3 billion of insured losses across Canada in just two months — more than any other summer on record.

Erin Slater, head of financial services strategy with Quad, shares how firms can find the balance between innovation and privacy.

Gary Hallgren, president of Arity, shares insights into the misconceptions drivers hold and how technology and data analytics can drive positive change in driving habits.

Sen. Edward Markey warns that biased AI algorithms are making decisions that deny mortgages to Black people. 

Travelers annual survey of 1,200 business executives found that 62% were most concerned by cybersecurity risks, and more businesses are getting cyber insurance coverage.

A member of a homeowners association explained the higher cost, lower coverage plan it now has, and supported Consumer Watchdog's advocacy.

Consumer Watchdog officials, in remarks before and during a hearing of the Assembly's Insurance Committee, stressed requiring insurers to provide standard policies to homeowners who fireproof their property, countering Commissioner Ricardo Lara's proposed deal with insurers promising more coverage in wildfire distressed areas.

California ordered home insurers to maintain coverage during the next year for 750,000 customers in four counties ravaged by wildfires that are still burning east of Los Angeles.

Central Europe's insured flood losses will likely be €2 billion ($2.2 billion) to €3 billion, Global reinsurance broker Gallagher Re estimates.

To improve future performance the industry must sharpen its ability to successfully navigate trends.