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Why personalizing communication, building trust and offering 24/7 support will be crucial for the industry to attract Gen Z consumers.

Embedded, parametric and usage-based insurance are creating more options for customers, carriers and agents.

Life insurers can only maintain policyholder' trust if holistic cybersecurity solutions are put in place.

Wildfires burned over 4.5 million acres nationwide in 2024, according to the National Interagency Fire Center.

AI provides insurers with many opportunities to streamline operations and help them set reserves for workers' comp claims.

One California insurer received an approved rate change for 56.4%, an increase affecting over 17,000 borrowers.

California consumer advocacy group Consumer Watchdog says the state's insurance regulator went beyond established norms for certifying its right to funding by adding industry comments critical of the organization.

Borrowers are reacting to more media coverage of wider windstorm activity and events like a Tri-State earthquake, experts said.

The General's Jack Martin discusses how technology is transforming customer experience.

Online information creates new opportunities to identify fraud while fraudsters use technology to challenge claims workflows.

A survey from Branch finds that senior leaders in insurance and financial services believe a mobile app strategy is vital.

There were about 38 funding events in the insurtech sector in June, according to a review by Digital Insurance.

Only 27% of Gen Z adults can define "deductible," according to the NAIC, and more than half feel overwhelmed when dealing with insurance.

The vast majority of damages from last month's CrowdStrike Holdings Inc.'s global IT outage will go uninsured, according to new estimates from Guy Carpenter and CyberCube Analytics Inc.

Pet insurance costs vary by breed due to pre-disposed health factors and size.

New insurance written in the second quarter was only 2% lower year-over-year, the smallest drop in nearly three years.

Humana expands partnership with Google; Arch acquires Allianz MidCorp and Entertainment insurance business; Coalition introduces active cyber insurance in Germany and more insurtech news.

Harnessing technology in the right way can be a competitive advantage for carriers as the pace of change accelerates.

California insurance regulator's changes to "insurer of last resort" plan promises to shore up carriers participation in the state's market, but Consumer Watchdog says it absolves their responsibilities.

The E&S-focused company, started by three former AIG executives, faces allegations of misappropriating trade secrets and confidential information.